Your Health Data
Consumer Health Data Privacy Policy
The short version
- Your health data stays on your iPhone and in your own iCloud. We don't receive it there.
- It goes to an AI provider only when you use Coach or the Daily Insight, and only with your consent.
- We never sell consumer health data and never share it with advertisers.
- You can see, delete and stop sharing it at any time.
About this policy#
This policy is required by Washington's My Health My Data Act, and also applies under similar laws in Nevada (SB 370) and Connecticut. It explains how DGTL-T, a sole proprietorship (eenmanszaak) registered in the Netherlands, trading as Uncount ("we", "us"), handles consumer health data: personal information that identifies, or could reasonably be linked to, you and that describes your past, present or future physical or mental health.
It adds to our main Privacy Policy, which explains everything else in more detail.
Health data we handle#
When you use Uncount, you may enter or create:
- Body weight: current weight, goal weight, weekly weigh-ins and weight trend;
- Stress: stress levels from onboarding and your evening check-ins;
- Sleep: sleep quality ratings;
- Emotional eating and cravings: emotional charge ratings, emotional eating answers, typical craving times and craving moments you log ("it passed" / "honored");
- Check-in notes: anything you choose to write in your evening check-in;
- Your MRI (Mental Readiness Index): the wellness score calculated from your ratings;
- Meal and habit logs: meal windows, meals marked as eaten, and your practice and lesson progress;
- Coach messages: what you write to the AI Coach, which may include health information;
- Diet history: your answers about past diets and whether weight came back.
Where it comes from#
Only from you, entered in the app, and from calculations the app makes on your iPhone from what you entered (such as your MRI score and estimates). We don't buy health data, receive it from other companies, or read it from Apple Health.
Why we use it#
- to build your personal plan and calculate your MRI score and estimates;
- to show your progress, streaks and weight trend;
- to run the features you choose, such as meal windows, cravings logging, practice and lessons;
- if you consent, to write your Coach replies and your Daily Insight.
We don't use it for advertising, to build marketing profiles, or for any purpose you haven't asked for.
Where it is kept#
- On your iPhone, and in your own private iCloud if you use iCloud. We cannot access either.
- On our server (Supabase, in the EU): only your single latest Daily Insight text, replaced after each check-in and deleted after 30 days without a new one. Coach messages and your notes pass through our server to the AI provider, but are not stored there.
Who we share it with#
| Who | What | When |
|---|---|---|
| Google (Gemini API) | The health data listed under What is sent to AI, including recent check-ins, notes, MRI, weight data and Coach messages | Only with your consent, when you use Coach or submit a check-in |
| OpenAI (API) | The same, as a back-up | Only with your consent, and only if Gemini is unavailable |
| Supabase and Amazon Web Services | The same data in transit, and your latest Daily Insight | Our server hosting, on our behalf |
These providers act on our instructions. Google and OpenAI do not use this data to train their models under their paid API terms, and keep it only briefly for abuse monitoring.
We also store your data in your own iCloud (Apple) when you use iCloud. That is your private storage, under Apple's terms.
We never share consumer health data with TikTok, any advertiser or any data broker. We have no affiliates that receive it.
We don't sell it#
We do not sell consumer health data, and we will not without your separate, signed authorisation as the law requires. We don't use geofencing around health care locations.
Your consent#
We ask for your consent before any consumer health data is sent to our AI providers: the first time you open Coach or finish a check-in, the app explains what is sent and asks you to tap Allow or Not now. Without consent, Coach and the Daily Insight are switched off and the rest of Uncount works as normal.
You can withdraw consent at any time in the app (Settings → Privacy & legal → AI features). After that, nothing more is sent.
Your rights#
You have the right to:
- Confirm and access: find out whether we collect, share or sell your consumer health data, and get a copy of what we hold;
- See who it's shared with: get a list of all third parties and affiliates we have shared it with, and their contact details;
- Delete: have it deleted, including by the providers we shared it with;
- Withdraw consent: at any time, for the collection and sharing of your consumer health data;
- Appeal: if we refuse your request.
We won't treat you differently for using these rights.
Most of your health data is on your iPhone, so you can view and delete it there yourself. To delete everything, follow Deleting your data.
How to make a request#
- Email uncountsupport@dgtl-t.com, or
- send a message through Settings → Contact support in the app. This is the easiest way: it includes your install identifier, so we can find your server records without asking for your name.
We'll confirm your request and answer within 45 days. If we need more time, we may extend this once by 45 days and will tell you why.
Appeals. If we refuse your request, reply with "Appeal" in the subject line. We'll answer within 45 days and explain our decision. If you disagree with the outcome, you can contact the Washington State Attorney General at atg.wa.gov/file-complaint, or the attorney general in your state.
Contact#
DGTL-T, Keurenplein 41, Box D8515, 1069 CD Amsterdam, the Netherlands
uncountsupport@dgtl-t.com